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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Product Quality and Adherence: We diligently adhere to the ISO9001:2000 international quality management framework and relevant global standards, continually refining our processes for product quality control. For all chemicals and chemical products, we steadfastly comply with national and international regulations regarding environmental protection and safety to guarantee the compliance and exceptional quality of each product. 2. Data Security and Intellectual Property Safeguarding: Our organization prioritizes the security and confidentiality of customer data, abiding by data protection laws and ensuring no customer information is disclosed. Furthermore, we respect and uphold the intellectual property rights related to our technologies and products, protecting the shared interests of both the company and our customers, especially concerning patented products like diacid 1550, in alignment with legal standards. 3. Trade Openness and Ethical Standards: During international trade, we ensure that all business activities are conducted with transparency and fairness, opposing any form of commercial corruption. We uphold high ethical standards and principles of honesty and integrity, which are vital for establishing and maintaining customer trust. 4. Customer Support and Satisfaction: The satisfaction of our customers is the core of our services. We are committed to offering professional and personalized service support, responding promptly and effectively to any customer inquiries and concerns, and utilizing this feedback to consistently enhance our service quality. 5. Oversight and Continuous Advancement: Our company has set up a thorough oversight system to guarantee the effective execution of our policies. We welcome feedback from employees, customers, and partners to swiftly identify issues and implement improvement measures, thereby supporting the sustainable growth of the organization. Our dedication to these terms and policies is essential for fostering our company's development and creating a high-quality business environment. We eagerly anticipate collaborating with our global partners and invite friends from various industries to visit us for guidance and to explore potential collaborations.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
Thank you for selecting the premium chemical products from Henan GO Biotechnology Co., Ltd. We are committed to providing outstanding after-sales service to enhance your satisfaction and trust. Our after-sales service process is designed to be clear, efficient, professional, and empathetic, allowing you to enjoy a seamless product experience. 1. Consultation Support: If you encounter any product-related challenges, please don’t hesitate to contact our customer service team through our official website, phone, or email. We guarantee a swift response, offering expert advice and thorough technical assistance. 2. Return & Exchange Policy: For any non-human quality-related issues with the product, we provide unconditional returns within 7 days of receipt. Just submit valid documentation, and we will handle it promptly. 3. Maintenance & Repair: Should any product problems arise during its lifespan, we will offer complimentary repair services. After the warranty period, we deliver exceptional repair services for a fee.
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After-sales service
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Maintenance service
Dear esteemed user, we sincerely appreciate your choice of Henan GO Biotechnology Co., Ltd.! As a leading chemical supplier, our commitment extends beyond merely providing high-quality chemical raw materials; we also prioritize the entire life cycle of our products, which includes delivering effective and convenient maintenance services for our clients, ensuring that their experience with us is distinctly superior.
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Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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